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Frequently Asked Questions
Please be aware that policies and procedures are set by individual libraries and may vary from location to location.

What is the Library District?
How do I place a hold?
Problems placing a hold request?
How do I get a library card?
How do I pay fines?
How do I log-on to the databases?
How do I request an item not in the Library District catalog?
How do I download audio books?
How do I search for materials just at my local library?
Do Pinal County libraries have Wi-Fi access?
How do I access the wireless service at the library?
How much will I have to pay to use wireless access at the library?
How do I check out an eBook?

I’m receiving phone calls and/or mail from the library for someone else, how do I make it stop?!

What is the Library District?
The Library District is supported by a secondary property tax rate of $.097 per $100 assessed valuation. Each year, the Library District receives State Grants-in-Aid funds for $23,000.  This amount is distributed equally among the member libraries and used for library-related expenses and projects. The Pinal County Library District also administers support services to twelve affiliate libraries. Three libraries are located in unincorporated communities (Arizona City, Oracle, and San Manuel) and are staffed by volunteers. The remaining nine are municipal libraries with paid staff (Apache Junction, Casa Grande, Coolidge, Eloy, Florence, Kearny, Mammoth, Maricopa and Superior).  All twelve libraries are affiliates, not branches.  The relationship is established through Intergovernmental Agreements with the county library district, which sets out the terms of cooperation. 

I’m receiving phone calls and/or mail from the library for someone else, how do I make it stop?!
These notices are sent to you from our automated system. If you are receiving a call or mail in error, please contact your local library. Be sure to have the phone number or address readily available so they can make any necessary corrections.

How do I place a hold?

  • Navigate the search results list to the title you want.
  • Click PLACE REQUEST.
  • Type your library account number (no spaces) and password in the appropriate boxes, and click LOG IN. (If you have already logged-in, you will skip this step).
  • Verify that your pick-up location is the correct library for you. Click SUBMIT REQUEST.
  • If other requests are active for the same title, the library may display a message that tells you how many requests have been placed before yours. You can choose to continue or cancel the request. If you click CONTINUE, a message informs you that your request has been placed.

If you'd like a visual, check out this PDF to see how it looks when you place a hold in our catalog.

Problems placing a hold request?
There are several reasons why our online catalog will not accept your holds request. There may be a problem with your account, such as an overdue item or other fines on your account. In addition, libraries typically retain a new item for their patrons' use for six (6) months and some libraries may not lend that particular material type (e.g. DVDs or video games). Each library has their own policy covering which items they will lend to another library and how they deal with fines. This policy may differ from the one at your local public library.

How do I get a library card?
While each library has its own policies, in most cases, please have a valid photo ID and a document with your current mailing address. If for any reason you cannot make it to your local library, we do offer a card which grants access exclusively to digital content and online resources, called the Virtual Library Card. Click here to learn more and apply online.  

How do I pay fines?
Please visit your local public library to pay any fines and fees.

How do I log-on to the databases?
To access some of our databases, you will need to enter your library card number (without spaces) and your password. If you are having problems logging in, please contact your local public library.

How do I request an item not in the Library District catalog?
If the library does not own the item you want, you can visit your local public library to place an InterLibrary Loan request or you can recommend a purchase by filling out this form.

How do I download audio books?
Please view these resources available from OneClickDigital:

How do I search for materials just at my local library? (Advanced search)

  • From the catalog home page, click the SEARCH tab then select ADVANCED
  • On the Advanced search page look for LIBRARIES. These options are also available under OPEN SEARCH OPTIONS.
  • Select the library you want to search, type in your keyword(s), then press enter or click PERFORM SEARCH.

Do Pinal County libraries have Wi-Fi access?
Yes. Each of the thirteen affiliate locations have Wi-Fi access.
 
Once I’m at a library location, how do I access the wireless service?
Your Wi-Fi-enabled laptop will detect the wireless signal when you power it on. Simply open a new Internet browser window to enjoy this service. Note: To access free wireless access at Apache Junction or Casa Grande library locations, you will need to have your library card number.
 
How much will I have to pay to use wireless access at the library?
It is a free service.

How do I check out an eBook?
For more information on checking out eBooks using the 3M Cloud Library service, please head over to our eBooks page.

I’m receiving phone calls and/or mail from the library for someone else, how do I make it stop?!
These notices are sent to you from our automated system. If you are receiving a call or mail in error, please contact your local library. Be sure to have the phone number or address readily available so they can make any necessary corrections.

 

 

 

 

 

 

 
 
 
Locations
   Apache Junction Public Library
   Arizona City Community Library
   Casa Grande Public Library
   Coolidge Public Library
   Eloy Santa Cruz Library
   Florence Community Library
   Kearny Public Library
   Mammoth Public Library
   Maricopa Public Library
   Oracle Public Library
   San Manuel Library
   Superior Public Library
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   Virtual Library Card Application
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