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Sheriff's Office

TEXT-TO-911 COMES TO PINAL COUNTY
 
Posted: 9/30/2020 12:00 AM
 

FLORENCE - The Pinal County Sheriff’s Office is pleased to announce Text-to-9-1-1 will be available October 1, 2020 to all of Pinal County. This allows residents in need of emergency services to reach first responders via text when voice calling is not an option.

The primary use of Text-to-9-1-1 includes:
  • When an individual is deaf, hard-of-hearing, or has a speech disability.
  • In situations where it is not safe to place a voice call to 9-1-1.
  • During a medical emergency that renders the person incapable of speaking
How to text 9-1-1 in an emergency:
  • Enter the numbers 911 in the “To” field
  • Always provide your exact location and the nature of your emergency
  • Push the “send” button
  • Be prepared to answer questions and follow instructions
  • Avoid text abbreviations or slang
  • Photos and videos cannot be sent to 9-1-1.
  • Do not text and drive!

“Having the option to text our 911 Operators will help us ensure all residents have access to emergency services, no matter what the situation” said Sheriff Mark Lamb. “Call if you can, text if you can’t.”
text 911 logo
Graphics are courtesy NENA: The 9-1-1 Association.
Public Information Officer

520-866-5208
[email protected]



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