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Pinal County Business Sustainability Program


Welcome to the Pinal County Business Sustainability Program created by the Pinal County Board of Supervisors to assist local businesses negatively impacted by the “Stay Home, Stay Healthy, Stay Connected” Executive Order issued by Governor Ducey to help contain the spread of COVID-19 and experienced a 25% or more reduction in revenue.

The Business Sustainability Program is a one-time reimbursement of up to $30,000 to newly qualifying businesses or up to an additional $15,000 for past recipients for rent, mortgage and/or utilities expenses for a three-month period. Qualifying expense periods are either:

  • March-April-May 2020
  • April-May-June 2020
  • May-June-July 2020
  • June-July-August 2020
  • July-August-September 2020

Applications will be accepted starting August 17 and will be accepted up to 5pm on October 16, 2020. Funding will be awarded on a first come first served basis to qualifying small businesses in unincorporated areas of Pinal County, so applicants are encouraged to apply early.

To qualify, applicants must be a for-profit business, located at a physical, commercial address in an unincorporated area of Pinal County. Individual Arizona franchised businesses may qualify if the applicant location is within unincorporated Pinal County and the individual franchise location is not owned by a national chain or out-of-state corporation. At this time, non-profit organizations and home-based businesses are not eligible. Applicants must have been negatively impacted by the Covid-19 pandemic. To check if your business is located in an unincorporated area, use Pinal County's online address verification map

Businesses have 3 options to apply: online, downloading an application and mailing it, or picking up an application at designated County Offices. To the extent possible, Pinal County recommends applying for assistance through its online application which uses an encryption process to help secure the information you submit. If you submit a paper application for assistance, please provide all supporting documents in a sealed envelope to safeguard your personal information. Once received, Pinal County will exercise reasonable care when processing to lessen the possibility of an unauthorized disclosure of any protected personal information. Regardless of whether you submit an electronic or a paper application, all applications will be considered on a first-come, first-served basis.


This application is intended to provide basic eligibility information so that the County can begin processing and verification to provide assistance as quickly as possible. Follow-up information or clarification of incomplete data may be necessary. The County reserves the right, at its sole discretion to limit or discontinue funding at any time to any applicant. Please note: to verify eligibility, the application process requires the submittal of certain supporting documents that contain protected personal information.

Paper applications and supporting documents can be mailed to:

Pinal County Business Sustainability Program
Pinal County Economic Development & Workforce Department
P.O. Box 827
Florence, AZ 85132


The following is provided to assist applicant businesses to apply for the Pinal County Business Sustainability Program. If you have specific questions not answered below or need additional assistance, please email [email protected] or call the Pinal County Citizen Contact Center at (520) 509-3555 or (888) 431-1311.

My business was funded previously by the Business Sustainability Program, are we eligible to apply again?
Yes. As a previous recipient of program funding, you may submit a new application for another three month period, but not the same three month period for which you were funded. You will be limited to a maximum of $15,000 for qualifying expenses.

We did not apply for this program when it was first offered. Can we apply for $30,000 for one of the designated three month periods?
Program funding cannot exceed $15,000 for any one three month period. However, as a new applicant you can submit an application covering two three month periods (total of six months) not to exceed a total of $30,000 for qualifying expenses.

Our application was denied during the last round of this program. Can we re-apply? Would we be limited to $15,000 or $30,000?
Yes. If your circumstances have changed and you feel you now meet all of the qualifications for the program. If you now meet all qualifications for the program and since you were not funded previously, your application will be treated as a new applicant eligible up to $30,000 of qualifying expenses.

Who is eligible for the Pinal County Business Sustainability Program?
This program is intended to assist for-profit businesses with a physical place of business in unincorporated areas of Pinal County that suffered negative impacts of at least 25% and business interruptions due to required closures or limited/reduced service hours due to the Governor’s “Stay Home, Stay Healthy, Stay Connected” executive order.

What is the deadline for applications?
The application submission deadline is Friday, October 16, 2020 at 5:00 p.m. (MST). The application must be submitted to the County by that time or the application will be considered incomplete. Technological or other submission difficulties will not excuse the requirement that the application be submitted by deadline.

How do I know if my business is in an unincorporated area of Pinal County?
You may use Pinal County’s online address verification map.

How much financial assistance can I expect from the program?
Each business that is approved will be eligible for a reimbursement of up to $15,000 for qualified and approved expenses.

Is this a loan?
No. This is a one-time reimbursement for qualified expenses.

What if I don’t have an Employer Identification Number (EIN)?
In Arizona, sole proprietors with no employees can use their social security number as an EIN.

What are qualifying expenses for this program?
This program provides reimbursement for expenses of rent, mortgage, and/or utilities.

What is considered a utility?
For the purpose of this program, a utility can be electric, gas, water, telephone, trash, internet, etc. A bill is required documentation for each utility, for each month, for which you are seeking assistance. These utilities must be used for business operations at the business address and cannot be personal utility accounts of the business owner.

I am having problems completing the application online. Who can help me?
Additional assistance may be provided by either emailing [email protected] or calling the Pinal County Citizen Contact Center at (520) 509-3555 or (888) 431-1311 Monday-Friday between 8 a.m. and 5 p.m.

I require a special accommodation to complete my application. Who do I call?
If you require special accommodations, please call (520) 509-3555 or (888) 431-1311 Monday-Friday between 8 a.m. and 5 p.m.

I do not want to use the Internet, so where can I pick up an application?
You have three options to apply: online, downloading an application and mailing it in, or picking up an application at the following locations:

Pinal County Administrative Complex
1891 Historic Courthouse
135 N Pinal St
Florence, AZ 85132

  District 3
820 E Cottonwood Ln Bldg A
Casa Grande, AZ 85122

District 1
118 Catalina Ave
Mammoth, AZ 85618

  District 4
41600 W Smith Enke Rd Suite #128
Maricopa, AZ 85138 
District 2
29895 N Desert Willow Blvd
San Tan Valley, AZ 85142
  District 5
Roy Hudson County Complex
575 N Idaho Rd, Suite #101
Apache Junction, AZ 85119

What documentation will I need to provide?

  • A completed and signed W-9. If you don’t have one, you can find this simple form at the IRS website
  • Documentation demonstrating a loss of revenue of 25% or more.
  • If requesting commercial mortgage assistance, you must provide a bill or statement dated after March 1, 2020 evidencing your mortgage payment amount.
  • If requesting rental assistance, you must provide a bill or statement dated after March 1, 2020 evidencing your monthly rental amount or copy of your current lease.
  • If requesting assistance for utilities, you must provide a copy of a bill dated after March 1, 2020 for each utility (electric, gas, water, telephone, trash, internet, etc.) for each month.
  • If your paperwork did not included at least two pieces of documentation that verify a Pinal County unincorporated area business address, you must include additional documentation that matches the business address listed on the application. In this case, other acceptable forms of documentation include, but are not limited to, business licenses, articles of incorporation or other proof from the Arizona Corporation Commission, last submitted tax return, or recent supplier invoices.

I live in an unincorporated area of Pinal County and am the sole proprietor of a home-based business. I don’t have a commercial address. May I apply for this program?
No. At this time, the program is intended for businesses that are in a “brick and mortar” commercial setting within unincorporated areas of Pinal County and that have been impacted by Executive Orders that mandated closure or limited service.

I own multiple businesses, can I apply for assistance more than once?
If you have multiple, eligible businesses that are separate legal entities and have separate commercial addresses in unincorporated areas of Pinal County, you may submit a separate application for each business. Each location will require a separate application and supporting documentation to be submitted for consideration.

If I am not eligible for this program, what other resources are available?
Pinal County has launched the Pinal Works as a source of information and assistance for businesses that need access to financial support programs and resources during the COVID-19 crisis. To discover other available resources, please visit

What other businesses are not eligible for the program? Specific types of businesses not eligible for program participation are:

  • Corporate-owned/operated franchises that are not licensed to exclusive Arizona-headquartered franchises.
  • Publicly-held companies.
  • Real estate investment firms.
  • Firms involved in speculative activities that develop profits from fluctuations in price rather than through the normal course of trade, such as wildcatting for oil and dealing in commodities futures, when not part of the regular activities of the business.
  • Dealers of rare coins and stamps.
  • Firms involved in lending activities such as banks, credit unions, check cashing, finance companies, leasing companies, payday loan companies, insurance companies (not agents), pawn shops, and any other firm whose stock in trade is money.
  • Pyramid sales plans where a participant’s primary incentive is based on the sales made by an ever-increasing number of participants. Such products as cosmetics, household goods, and other soft goods lend themselves to this type of business.
  • Firms engaged in illegal activities, including the production, servicing, or distribution of otherwise legal products that are used in connection with an illegal activity, such as selling drug paraphernalia or operating a motel that permits illegal prostitution.
  • Principal or owner of 50% or more of the business, within the past 3 years has been convicted, or is currently under indictment, of a felony related to fraud, misrepresentation, bribery or embezzlement.
  • Businesses engaged in the growth, harvest, storage, transport, distribution, use or otherwise providing cannabis for medical or recreational purposes, including cultivation facility, dispensary, and infusion facility.
  • Any business owned, in whole or part, by a Pinal County official or employee who, in their official capacity, participates in the oversight, development, or implementation of the Pinal County Business Sustainability Program. This exclusion also includes any business owned by a relative of such public officer or employee. (A.R.S § 38-502(9).
  • Companies with legal actions against or from Pinal County, including code enforcement liens.
  • This list of ineligible businesses may be updated by the County as the program continues.

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